Cancellation policy
Cancellation Policy
Last updated: October 29, 2026
How your subscription works: When you choose Subscribe, you agree that we'll charge your payment method the subscription price shown at checkout, plus shipping and tax if any, every 30 days (or the schedule you picked) until you cancel. Your price, schedule and next charge date are in your order confirmation email and your account.
How to cancel: Log in to your account and cancel your subscription. It takes a few clicks, and you don't need to contact us. You can also email [email protected] and we'll cancel it for you.
When to cancel: Cancel before your next renewal date to avoid that charge. Cancelling stops all future shipments.
Price changes: If your subscription price goes up, we'll email you before your next charge. You can cancel before it takes effect.
Pausing or changing your subscription: You can pause, skip or change your delivery schedule from your account at any time.
Charges already processed: Renewal orders that have already been charged or shipped are final and can't be refunded or returned. We'll refund a renewal if you were charged after you cancelled, charged twice for the same shipment, or billed incorrectly because of a mistake on our end.
Our guarantee: Our 90-Day Money-Back Guarantee covers your first order only: one unit of the highest-priced product, at the price you paid, less a $10 processing fee. Shipping isn't refunded. It doesn't cover renewals. See our Refund Policy for details.
Questions: Email [email protected]. We reply within 1–3 business days.