JOYMODE Terms of Use

Last updated: October 29, 2026

These Terms of Use ("Terms") govern your access to and use of the website located at https://www.tryjoymode.com (the "Site") and any services or materials provided through it (collectively, the "Services"). The Services are offered by Shane and Max Company, a Delaware corporation, doing business as Joymode ("Company," "we," "our," or "us").

By using this Site, you agree to be bound by these Terms, our Privacy Policy, and any additional policies posted on the Site. If you do not agree, do not use the Site or Services.

1. Eligibility

You must be at least 18 years of age to use the Site. By using the Site, you represent and warrant that you meet this requirement.

2. Privacy

Your use of the Site is also governed by our Privacy Policy and California Privacy Notice, which are incorporated into these Terms.

3. Not Medical Advice

Information provided through the Site is for informational purposes only and is not medical advice. It should not be used as a substitute for consultation with a licensed healthcare professional. Always consult a qualified healthcare provider before starting any new supplement or wellness routine.

4. Supplements Disclaimer

Any supplements sold on the Site are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.

5. Orders, Prices & Payment Terms

Placing an Order

By placing an order, you represent that:

• You have the legal right to use the selected payment method.
• The information you provide is accurate.

We reserve the right to cancel orders at our discretion, including for suspected fraud or pricing errors. We may limit or cancel quantities per person, per household or per order, and correct pricing or product errors even after an order is placed.

Prices & Payment Terms

Purchases are either a one-time payment or a subscription that renews automatically until you cancel (see Section 6). We accept the payment methods shown at checkout. All payments are subject to validation and authorization by the issuing bank. If we do not receive authorization, we are not liable for delays or non-fulfillment of your order.

We reserve the right to revise pricing at any time prior to order acceptance. In cases where a price must be revised after order confirmation due to causes outside our control (e.g., regulatory changes, customs, currency fluctuations, or shipping cost increases), you will be notified and have the right to cancel the order before fulfillment.

Returns & Refunds

Our 90-Day Money-Back Guarantee covers your first order only. If you're not satisfied, contact us within 90 days of delivery and we'll refund what you paid for one unit of the highest-priced product in that order, less a $10 processing fee. Shipping charges are not refunded. One refund per customer.

Subscription renewals that have already been charged or shipped are final, except as described in our Refund Policy. Orders returned to us as undeliverable, refused or unclaimed are not refunded. For full details, see our Refund Policy.

Shipping & Fulfillment

Shipping times are estimates and not guarantees. Risk of loss and title for purchased items pass to you upon delivery to the carrier, except that we'll reship lost packages as described in our Refund Policy. We are not liable for delays caused by carriers, weather, or events outside our control.

6. Subscriptions

Subscriptions renew automatically at the price and schedule shown at checkout and charge your payment method on file until you cancel. Cancel anytime in your account or by emailing [email protected], and cancel before your renewal date to avoid that charge. If we raise a subscription price, we'll email you before the next charge and you can cancel first. Charged or shipped renewals aren't refundable except as described in our Refund Policy. See our Cancellation Policy for details.

7. User Conduct

You agree not to:

• Violate any laws or regulations.
• Interfere with the Site's operation or security.
• Use automated tools (e.g., bots) to access the Site.
• Upload malware or attempt unauthorized access.

8. Intellectual Property

All content on the Site, including text, logos, images, and software, is the property of the Company or its licensors. You may not reproduce, distribute, or create derivative works without permission.

“Joymode” and related marks are trademarks of Shane and Max Company.

9. Electronic Communications

By placing an order or creating an account, you agree that we may send you transactional emails about your orders, subscription and account. We send marketing emails and texts only if you opt in. Consent to texts isn't a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of texts or HELP for help. You can unsubscribe from marketing emails at any time.

10. Third-Party Sites

Links to third-party websites are provided for convenience. We are not responsible for their content, policies, or practices.

11. Disclaimers

The Site and Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted access or the accuracy of any content.

12. Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the greater of $100 or the amount paid by you through the Site in the prior 12 months. We are not liable for indirect, incidental, or consequential damages.

13. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

14. Arbitration & Governing Law

All disputes will be resolved through binding arbitration in California under JAMS rules. These Terms are governed by California law. Disputes are resolved individually, not as a class or representative action. Either party may bring a qualifying claim in small claims court instead of arbitration.

15. Changes to Terms

We may modify these Terms at any time. Changes are effective when posted and apply going forward. They don't change the terms of an order already placed. Changes to subscription prices follow Section 6.

16. Termination

We reserve the right to suspend or terminate your access to the Site for violations of these Terms.

17. U.S. Compliance

You represent you are not subject to any U.S. government sanctions or restrictions.

18. Contact

For questions, email us at [email protected]

© Shane and Max Company dba Joymode. All rights reserved.